Marketing Account Executive
We are looking for a detail oriented Marketing Account Executive to join our team. In this key role the Marketing Account Executive is responsible for acting as a liaison between the Clients and internal team members, helping ensure the delivery of contracted work. The Marketing Account Executive contributes to the company’s mission to provide fast-moving, data-focused marketing programs to science industries by developing strong relationships with the Clients and coordinating necessary elements that ensure projects can be delivered with the utmost quality and on time.
About Covalent Bonds
Covalent Bonds supports leading life science and technology marketers, empowering them to provide data-driven, measurable marketing programs. Our mission is to help deliver marketing programs based on fact, not assumptions. Data and strategy are at the heart of everything we do. You will have the opportunity to work with a team of marketers, strategists, and data scientists on a daily basis. We have an agile, fast-paced, and collaborative work environment. We value the feedback and input for each member of our team. We all work remotely, and have team members across the globe.
Job Responsibilities
Responsible for:
- Management of Client relationships, including management of communications and expectations, through the use of Company processes and systems.
- Serving as the primary point of contact for clients, communicating campaign updates, progress, and results. Collaborating with internal teams such as designers, copywriters, and data analysts to ensure campaign objectives are met.
- Use the information in the project management system to get status updates prior to Client meetings. Update relevant information from the meeting within the relevant tasks, comments and statuses.
- Draft meeting summaries to email to clients within 2 business days, follow up with clients re their actions after meetings
- Work to get Client approval of elements, keeping the timeline on track
- Work to help set up new Clients with Covalent Bonds’ systems and processes
- Understanding Covalent Bonds services and seeking opportunities to upsell or cross-sell additional services to clients
Accountable for:
- Ensure contracted services are being delivered
- Act as an advocate of the contract, highlighting where things are out of scope (to both internal teams and to Clients).
- Working with Clients to quote additional work, or to help create a change order to the contract.
- Organization of all Client materials (files, images, etc within the Client folders)
Consulted on:
- Brief development to help ensure the right resources are engaged in the delivery
- Marketing strategy development
Kept informed on:
- Understand Client’s offerings, unique value proposition (UVP), and business goals
- Client strategy
Ideal candidate for this position:
- Clearly communicates with people to understand goals, objectives, strategies and tactics
- Shows concern for and understanding of deadlines, and does everything possible to meet deadlines
- Proactively looks for opportunities to increase sales to current clients and help develop proposals
- Exceptional organizational and project management abilities.
- Ability to thrive in a dynamic and collaborative environment and capable of bringing together a diverse team of leaders, unifying diverse marketing mindsets, approaches, and capabilities into a cohesive team
- Collaborative skills to integrate ideas / principles / multiple inputs of stakeholders
- Ability to work both independently and in a collaborative, open environment
- Results-oriented: ability to independently analyze, synthesize information and take action
Requirements:
- Clearly communicates with people to understand goals, objectives, strategies and tactics
- Shows concern for and understanding of deadlines, and does everything possible to meet deadlines
- Proactively looks for opportunities to increase sales to current clients and help develop proposals
- Exceptional organizational and project management abilities.
- Ability to thrive in a dynamic and collaborative environment and capable of bringing together a diverse team of leaders, unifying diverse marketing mindsets, approaches, and capabilities into a cohesive team
- Collaborative skills to integrate ideas / principles / multiple inputs of stakeholders
- Ability to work both independently and in a collaborative, open environment
- Results-oriented: ability to independently analyze, synthesize information and take action
